What are the Staff Roles?

WebJoint offers a range of distinct staff roles, each designed to fulfill specific responsibilities within your cannabis business. Each role comes with specific permissions and access levels tailored to the tasks that need to be performed. This article provides an in-depth overview of the various staff roles available in WebJoint.

1. Owner:

Owners hold the highest level of access within the WebJoint platform. They have unrestricted access to all features and functionalities, allowing them to oversee every aspect of the business. Owners can manage inventory, review financials, access customer data, and make changes across the entire system.

2. Manager:

Managers play a vital role in overseeing operations without the full scope of owner privileges. They have access to most features and functions, except for billing-related activities and modifying the master account or deleting owner accounts. Managers can handle inventory management, staff coordination, and other essential tasks.

3. Driver:

Drivers focus on ensuring efficient and accurate deliveries. They have access to the mobile fleet app for both iOS and Android devices. This app enables them to view their assigned deliveries, track completed orders, and maintain communication with dispatchers and customers.

4. Dispatcher:

Dispatchers are responsible for coordinating deliveries, managing orders, and ensuring smooth communication between drivers and customers. They can access the backend point of sale (POS) system to process phone and manual orders. Dispatchers can edit orders, assign orders to drivers, manage routes, and review order history.

5. Cashier:

Cashiers are primarily involved in processing orders and handling transactions. They can access the backend POS to edit orders, manage payments, and process transactions. However, cashiers do not have the ability to view orders, assign drivers, or perform advanced dispatcher functions.

6. Inventory Manager:

Inventory managers are tasked with maintaining accurate inventory levels and optimizing stock control. They have access to essential inventory-related features such as managing inventory, manifest creation, package tracking, conducting audits, and overseeing inventory-related processes.

- Owners and managers have the broadest permissions, with access to all core features of the platform.

- Drivers are focused on mobile delivery operations and have limited backend access.

- Dispatchers manage orders and deliveries, maintaining close communication with drivers and customers.

- Cashiers handle transactions and order processing, primarily within the backend POS.

- Inventory managers are dedicated to inventory control, ensuring accuracy and compliance.

Understanding staff roles in WebJoint is crucial for optimizing your business operations. By assigning appropriate roles to your team members, you can ensure that each staff member has access to the tools and features they need to excel in their specific responsibilities.

For more detailed information on staff roles, permissions, or any other aspects of WebJoint, refer to our support resources or reach out to our dedicated customer service team. We are here to ensure that your experience with WebJoint is optimized for efficient team collaboration and successful business management.