Banning a customer in WebJoint is an important step to manage your customer base effectively. This article guides you through the process of banning a customer within the WebJoint software.

Step 1: Accessing Customer Management

1. Begin by accessing the left-side navigation menu in your WebJoint account.

2. Click on "Accounts" to access account-related features.

Step 2: Navigating to Customers

1. Within the "Accounts" section, locate and select "Customers." This will lead you to a page displaying a comprehensive list of all the customers in your WebJoint account.

Step 3: Accessing Customer Profile

1. Scroll through the list of customers to find the customer you wish to ban.

2. Click on the customer's profile to access their detailed information.

Step 4: Banning the Customer

1. Within the customer's profile, on the right side, you will find a toggle option labeled "Ban Customer."

2. Toggle the "Ban Customer" option to the "On" position. This action will effectively ban the customer from your services.

Step 5: Confirming the Ban

1. A confirmation prompt may appear to ensure that you intend to ban the customer. Confirm the action to proceed.

Banning a customer in WebJoint is a strategic decision to manage your customer base and ensure the quality of your services. By following the steps outlined in this guide, you can efficiently ban a customer, preventing them from accessing your delivery services or placing orders on the e-commerce platform.

For more information on customer management, policies regarding banned customers, or any other aspects of WebJoint, refer to our support resources or reach out to our dedicated customer service team. We are here to ensure that your experience with WebJoint is optimized for effective customer relationship management and business success.